{"id":4360,"date":"2023-06-12T19:19:43","date_gmt":"2023-06-12T19:19:43","guid":{"rendered":"https:\/\/preprod.realtrends.com\/blog\/2023\/06\/12\/marketing-dollars-spent-by-brokerages-are-trending-down\/"},"modified":"2025-03-13T02:51:23","modified_gmt":"2025-03-13T02:51:23","slug":"marketing-dollars-spent-by-brokerages-are-trending-down","status":"publish","type":"post","link":"https:\/\/preprod.realtrends.com\/blog\/2023\/06\/12\/marketing-dollars-spent-by-brokerages-are-trending-down\/","title":{"rendered":"Marketing dollars spent by brokerages are trending down"},"content":{"rendered":"\n<p>In housing market downturns, most <a href=\"https:\/\/preprod.realtrends.com\/blog\/category\/brokerage\/\" target=\"_blank\" rel=\"noreferrer noopener\">brokers<\/a> react to the pressure on their bottom line by cutting expenses. The area that can provide the most immediate relief is a <a href=\"https:\/\/preprod.realtrends.com\/blog\/articles\/personnel-targeted-as-brokers-reduce-operating-expenses\/\" target=\"_blank\" rel=\"noreferrer noopener\">reduction of personnel spending<\/a>. <\/p>\n\n\n\n<p>Occupancy-related expenses are the next biggest area of spend for most firms, but given the longer term nature of lease agreements, this area is a little harder to unwind. Brokers will typically then look to spending cuts in marketing, advertising and promotional. Interestingly though, there\u2019s not a ton of wiggle room in this area given the trends we\u2019re seeing in our benchmark studies.<\/p>\n\n\n\n<p>In 2012, brokers were spending an average of 7.3% of their gross margin (company dollar) on<br>advertising &amp; marketing-related (A&amp;M) expenses. Incredibly, over the last 10 years, this number has dropped to 2.1%, a staggering 71% decline. So how is it possible that so little is being spent on A&amp;M in a sales-centric business?<\/p>\n\n\n\n<div class=\"infogram-embed\" data-id=\"03ebe03d-f1f1-4829-a72e-a3df787a2fc6\" data-type=\"interactive\" data-title=\"Copy: Advertising &amp;amp; Market % of Gross Margin - National Average\"><\/div><script>!function(e,i,n,s){var t=\"InfogramEmbeds\",d=e.getElementsByTagName(\"script\")[0];if(window[t]&&window[t].initialized)window[t].process&&window[t].process();else if(!e.getElementById(n)){var o=e.createElement(\"script\");o.async=1,o.id=n,o.src=\"https:\/\/e.infogram.com\/js\/dist\/embed-loader-min.js\",d.parentNode.insertBefore(o,d)}}(document,0,\"infogram-async\");<\/script>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-reasons-for-the-decline\">Reasons for the decline<\/h2>\n\n\n\n<p>One of the main reasons for this decline is that lower-cost brokers continue to increase their market share. Firms that incorporate flat-fee, monthly-fee, 100%, capped, and other models have been part of the fastest-growing segment of the market over the last decade. And it just so happens that firms like this tend to spend much less on A&amp;M than your traditional real estate firm. <\/p>\n\n\n\n<p>If you\u2019re only keeping $0.06 or $0.07 on average out of every commission dollar earned, there\u2019s not a lot of margin for spending on much of anything, let alone A&amp;M. In these models, the onus is typically on the agent to promote their business, and this is an acceptable trade-off as far as they\u2019re concerned.<\/p>\n\n\n\n<p>This reduced A&amp;M spending is not just a habit of the new entrants to the market. Incumbent 100% and low-cap firms like <strong>RE\/MAX<\/strong> and <strong><a href=\"https:\/\/preprod.realtrends.com\/blog\/articles\/franchises-continue-to-dominate-the-realtrends-500\/\" target=\"_blank\" rel=\"noreferrer noopener\">Keller Williams<\/a><\/strong> are in the same boat. Affiliates of these major national franchises typically spend very little on A&amp;M, instead relying on global brand recognition to support their agents.<\/p>\n\n\n\n<p>Interestingly, traditional brokerage firms, while a smaller contingent than they used to be, are not letting up on their A&amp;M spending. In our benchmark report, we can separate out the models, and in looking at only traditional brokers, which I would define as firms with uncapped graduated commission plan models, their A&amp;M spending has been very consistent. <\/p>\n\n\n\n<p>In 2012, these firms spent an average of 8.6% of gross margin on A&amp;M, compared to 9.1% in 2022. Since these models keep more of every commission dollar earned, they can afford to spend more on A&amp;M for their agents.<\/p>\n\n\n\n<div class=\"infogram-embed\" data-id=\"6d98156d-44d9-4f7a-bf47-c1b1479316cd\" data-type=\"interactive\" data-title=\"Advertising &amp;amp; Marketing % of Gross Margin - Traditional Brokerage\"><\/div><script>!function(e,i,n,s){var t=\"InfogramEmbeds\",d=e.getElementsByTagName(\"script\")[0];if(window[t]&&window[t].initialized)window[t].process&&window[t].process();else if(!e.getElementById(n)){var o=e.createElement(\"script\");o.async=1,o.id=n,o.src=\"https:\/\/e.infogram.com\/js\/dist\/embed-loader-min.js\",d.parentNode.insertBefore(o,d)}}(document,0,\"infogram-async\");<\/script>\n\n\n\n<p>Traditional firms are not a dying breed, as there will always be a contingent of <a href=\"http:\/\/ends Agent: https:\/\/preprod.realtrends.com\/blog\/category\/agent\/\" target=\"_blank\" rel=\"noreferrer noopener\">real estate agents<\/a> who want and need a full service broker, but it\u2019s apparent that they\u2019re not as prevalent as they used to be, given the industry-wide trend in A&amp;M spending in recent years.<\/p>\n\n\n\n<p>The bottom line is that most brokers who are looking to cut spending don\u2019t have a lot of play on the advertising &amp; marketing front. Given the national average, reducing A&amp;M expenses won\u2019t necessarily make a meaningful overall impact on most brokers\u2019 bottom lines.<\/p>\n\n\n\n<p><em>Scott Wright is a partner with RTC Consulting.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The bottom line is that most brokers who are looking to cut spending don\u2019t have a lot of play on the advertising &#038; marketing front.<\/p>\n","protected":false},"author":39478,"featured_media":4822,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3255],"tags":[],"coauthors":[57],"class_list":["post-4360","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-archive"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.4 (Yoast SEO v26.8) - 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