{"id":3873,"date":"2023-01-17T16:53:40","date_gmt":"2023-01-17T16:53:40","guid":{"rendered":"https:\/\/preprod.realtrends.com\/blog\/2023\/01\/17\/keller-williams-reaches-settlement-in-cold-calling-suit\/"},"modified":"2025-03-13T02:48:43","modified_gmt":"2025-03-13T02:48:43","slug":"keller-williams-reaches-settlement-in-cold-calling-suit","status":"publish","type":"post","link":"https:\/\/preprod.realtrends.com\/blog\/2023\/01\/17\/keller-williams-reaches-settlement-in-cold-calling-suit\/","title":{"rendered":"Keller Williams reaches settlement in cold calling suit"},"content":{"rendered":"\n

Real estate brokerage Keller Williams<\/strong> has settled a class action lawsuit alleging that the firm violated the Telephone Consumer Protection Act. As part of the settlement, Keller Williams has agreed to pay $40 million.<\/p>\n\n\n\n

The lawsuit claims that Keller Williams agents made unsolicited, pre-recorded calls to consumers without their consent, including calls to consumers on the National Do Not Call Registry.<\/p>\n\n\n\n

In the settlement, Keller Williams denies any wrongdoing.<\/p>\n\n\n\n

\u201cAs a matter of policy, we typically don\u2019t comment on settled and pending litigation,\u201d <\/em>said Darryl Frost, spokesperson for Keller Williams.<\/p>\n\n\n\n

The suit was filed in June 2022 by attorneys Stefan Coleman and Avi R. Kaufman in the Circuit Court for the Nineteenth Judicial Circuit in and for Indian-River County, Florida, on behalf of Beverly DeShay. <\/p>\n\n\n\n

Kaufman and Coleman are no strangers to filing TCPA suits<\/a> against brokerages, as they have filed other TCPA suits<\/a> against Keller Williams, as well as other brokerages, including Anywhere<\/strong><\/a>.<\/p>\n\n\n\n

According to the filing, the settlement agreement resolves the DeShay case and the claims in other TCPA cases filed by Kaufman and Coleman against Keller Williams.<\/p>\n\n\n\n

The settlement states that roughly 2 million people may be eligible to receive payments of up to $20 each. This, however, is much smaller than the $500 per violation and $1,500 per willful or knowing violation stipulated under the TCPA. The settlement must still receive final approval from the court.<\/p>\n\n\n\n

According to the agreement, attorneys\u2019 fees for the suit cannot exceed $10 million and the fees will be paid from the maximum $40 million settlement sum Keller Williams has agreed to.<\/p>\n\n\n\n

In addition to the settlement sum, the firm has also agreed to create a TCPA take force, whose job it will be to \u201cenhance compliance\u201d with the law; to make the existing TCPA and Do Not Call resource page on the franchisor\u2019s intranet, KW Connect, more visible to its franchisees and affiliated agents; and to provide additional materials to its franchisees about TCPA and DNC compliance that they can use with their affiliated agents.<\/p>\n\n\n\n

Those wishing to submit a claim in the class action suit must do so by March 7, 2023.<\/p>\n","protected":false},"excerpt":{"rendered":"

Keller Williams has agreed to pay $40 million to settle a class action lawsuit alleging that the firm’s agents violated the TCPA.<\/p>\n","protected":false},"author":34740,"featured_media":4822,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3255],"tags":[],"coauthors":[1760],"class_list":["post-3873","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-archive"],"acf":[],"yoast_head":"\nKeller Williams reaches settlement in cold calling suit<\/title>\n<meta name=\"description\" content=\"Keller Williams has agreed to pay $40 million to settle a class action lawsuit alleging that the firm's agents violated the TCPA.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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