{"id":3576,"date":"2022-10-14T19:14:19","date_gmt":"2022-10-14T19:14:19","guid":{"rendered":"https:\/\/preprod.realtrends.com\/blog\/2022\/10\/14\/tips-for-answering-real-estate-questions-in-todays-market\/"},"modified":"2025-03-13T02:47:38","modified_gmt":"2025-03-13T02:47:38","slug":"tips-for-answering-real-estate-questions-in-todays-market","status":"publish","type":"post","link":"https:\/\/preprod.realtrends.com\/blog\/2022\/10\/14\/tips-for-answering-real-estate-questions-in-todays-market\/","title":{"rendered":"7 tips for answering real estate questions in today\u2019s market"},"content":{"rendered":"\n<p>The state of our current housing market is creating the need for sometimes challenging real estate questions between Realtors and clients.\u00a0<\/p>\n\n\n\n<p><a href=\"https:\/\/preprod.realtrends.com\/blog\/articles\/brokerpulse-brokers-focus-on-agent-productivity-gaining-marketshare\/\" target=\"_blank\" rel=\"noreferrer noopener\">Twenty-five to 75% of all agents<\/a> are new to the business and have never experienced a change in the market like what we\u2019re dealing with today. With soaring interest rates sticking around for the time being, Realtors should know how to address the hard topics surrounding mortgage.&nbsp;<\/p>\n\n\n\n<p>Tracey Velt, editorial director for RealTrends and host of the <a href=\"https:\/\/preprod.realtrends.com\/blog\/articles\/44-year-real-estate-vet-offers-sage-advice-to-handle-mortgage-rate-conversations\/\" target=\"_blank\" rel=\"noreferrer noopener\">Real Trending podcast<\/a>, recently sat down with Alexis Bolin, broker associate with Keller Williams, to unearth some valuable advice she\u2019s gained during her 44-year career.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-1-remember-that-you-can-t-control-the-real-estate-market-only-yourself\">1. <strong>Remember that you can\u2019t control the real estate market, only yourself\u00a0<\/strong><\/h2>\n\n\n\n<p>As much as real estate agents would like the power to shift the tides of our housing market, there\u2019s no way to avoid the ebbs and flows that move mortgage rates. Since the housing market is cyclical, most Realtors are bound to experience both highs and lows during the course of their careers. And knowing how to handle buyers and sellers during the lows is essential.&nbsp;<\/p>\n\n\n\n<p>Tight times for the mortgage industry can lead to real estate questions with customers but keeping in mind that the state of the housing market is beyond your control can help these conversations go smoothly.\u00a0<\/p>\n\n\n\n<p>\u201cWe can&#8217;t control the stock market. We can&#8217;t control the weather. We can&#8217;t control the interest rates. You have control over yourself,\u201d said Bolin.&nbsp;&nbsp;<\/p>\n\n\n\n<p>\u201cAnd so I made a decision back when rates were climbing to double digits, and the agents were complaining that I couldn&#8217;t change it, so what I needed to do is find a buyer who could qualify to buy something and then find a seller who was willing to sell. And my job was to put those two people together, regardless of the rate.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. <strong>Connect the right buyer with the right seller&nbsp;<\/strong><\/h2>\n\n\n\n<p>As Bolin said, connecting the right buyer with the right seller is really all it takes to make a deal in a tight market. While the theory is simple, Realtors need to have a solid network and strong relationships in order to make these connections. But in a rising rate environment, buyers may need a reminder that interest rates aren\u2019t forever.&nbsp;<\/p>\n\n\n\n<p>\u201c\u200b\u200bBuyers now are gasping for breath because they&#8217;ve just seen 6% when they saw 3% a couple of years ago,\u201d Bolin said. \u201cThat\u2019s why right now you just need to marry the house and date the rate.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. <strong>Know your stats&nbsp;<\/strong><\/h2>\n\n\n\n<p>Coming prepared with data can go a long way in challenging conversations. Buyers and sellers alike want to know about listing prices, price ratios, interest rates and more.&nbsp;<\/p>\n\n\n\n<p>Bolin asserts that the best strategy is to have an arsenal of market analysis ready in advance.&nbsp;<\/p>\n\n\n\n<p>\u201cYou take it in the house with you or when you sit down with buyers to explain the market and to show them what&#8217;s going on so that they understand.\u201d&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. <strong>Have answers to the most-asked real estate questions\u00a0<\/strong><\/h2>\n\n\n\n<p>There\u2019s a good reason most buyers and sellers rely on the expertise of a Realtor rather than taking on the process themselves.&nbsp;<\/p>\n\n\n\n<p>Lean on your experience and position yourself as an expert by coming to every meeting prepared to answer the common questions among buyers and sellers. And have the market analysis to back it up.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. <strong>Ask questions and take notes&nbsp;<\/strong><\/h2>\n\n\n\n<p>Having all the answers for buyers and sellers is important, but so is asking the right questions.&nbsp;<\/p>\n\n\n\n<p><strong>\u201c<\/strong>I&#8217;ve got answers to everything you may ask me. It&#8217;s in a folder. But I&#8217;ve got a legal pad, and I&#8217;m asking questions,\u201d said Bolin.&nbsp;<\/p>\n\n\n\n<p>\u201cWhere are you going? Well, how soon do you have to be there? What&#8217;s the most important thing you can get in the house sold? Is it the price? Is it the showings? Is it the fee you&#8217;ll have to pay? Is it the closing cost?\u201d&nbsp;<\/p>\n\n\n\n<p>Taking the time to ask these questions also shows you\u2019re invested and helps foster long-term relationships.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. <strong>Respond to emotion with logic&nbsp;<\/strong><\/h2>\n\n\n\n<p>A house is more than just a house to the owner, it\u2019s their home. It\u2019s filled with memories and is often the product of very hard work. While this adds emotional value to the property for the owner, it won\u2019t for the appraiser.&nbsp;<\/p>\n\n\n\n<p>\u201cWhen people are emotional, you need to have logical answers,\u201d Bolin said. \u201cYou cannot answer a million questions with emotion. You must answer emotion with logic. They\u2019ll set emotion aside when you show them something logical.\u201d&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. <strong>Educate yourself with the help of a local expert&nbsp;<\/strong><\/h2>\n\n\n\n<p>\u201cConnect yourself with a local expert in your marketplace,\u201d said Bolin. \u201cAnd do it without the expectation of being paid.\u201d&nbsp;<\/p>\n\n\n\n<p>Learning about handling difficult dialogue from those with more experience can wind up being invaluable and there\u2019s always an opportunity to learn.&nbsp;<\/p>\n\n\n\n<p>\u201cTake advantage of whatever education is going on in town at your local board or any of the broker&#8217;s offices.\u201d<\/p>\n\n\n\n<p>To listen to the full conversation and learn more about how to tackle tough real estate questions from your customers, <a href=\"https:\/\/preprod.realtrends.com\/blog\/articles\/44-year-real-estate-vet-offers-sage-advice-to-handle-mortgage-rate-conversations\/\" target=\"_blank\" rel=\"noreferrer noopener\">click here<\/a>. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Twenty-five to 75% of all agents are new to the business and have never experienced a change in the market like what we\u2019re dealing with today. With soaring interest rates sticking around for the time being, Realtors need to know how to address the hard real estate questions buyers and sellers may have.<\/p>\n","protected":false},"author":39471,"featured_media":4822,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3255],"tags":[],"coauthors":[2849],"class_list":["post-3576","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-archive"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.4 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>7 tips for answering customers&#039; real estate questions - RealTrends - Blog<\/title>\n<meta name=\"description\" content=\"More than ever, Realtors need to know how to address the hard real estate questions buyers and sellers may have.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/preprod.realtrends.com\/blog\/2022\/10\/14\/tips-for-answering-real-estate-questions-in-todays-market\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"7 tips for answering real estate questions in today\u2019s market\" \/>\n<meta property=\"og:description\" content=\"More than ever, Realtors need to know how to address the hard real estate questions buyers and sellers may have.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/preprod.realtrends.com\/blog\/2022\/10\/14\/tips-for-answering-real-estate-questions-in-todays-market\/\" \/>\n<meta property=\"og:site_name\" content=\"RealTrends - 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