{"id":2379,"date":"2021-07-29T15:00:00","date_gmt":"2021-07-29T15:00:00","guid":{"rendered":"https:\/\/preprod.realtrends.com\/blog\/2021\/07\/29\/united-re-q2-explosive-growth-driven-by-tech-low-fee-brokerage-model\/"},"modified":"2025-03-13T02:38:30","modified_gmt":"2025-03-13T02:38:30","slug":"united-re-q2-explosive-growth-driven-by-tech-low-fee-brokerage-model","status":"publish","type":"post","link":"https:\/\/preprod.realtrends.com\/blog\/2021\/07\/29\/united-re-q2-explosive-growth-driven-by-tech-low-fee-brokerage-model\/","title":{"rendered":"United RE Q2 explosive growth driven by tech, low-fee+ brokerage model"},"content":{"rendered":"\n<p>After spending a decade building a proprietary technology and productivity platform, <strong>United Real Estate Group<\/strong> is seeing its growth explode, according to Q2 2021 earnings report. Is technology finally providing the key to success?<\/p>\n\n\n\n<p>In the past, when brokers thought about low-fee brokerage firms, they thought of low service. But, there&#8217;s a new breed of low-fee brokerage (not to be confused with a discount brokerage which offers a low commission to buyers and sellers), that is a hybrid between a 100% model and a traditional brokerage.<\/p>\n\n\n\n<p>United Real Estate Group is a leader among these new hybrids. But, make no mistake, they are not a traditional brokerage model. They only offer services that traditional models offer. But, like many 100% companies, they charge a monthly affiliation fee and a transaction fee (disclosed to all parties.)<\/p>\n\n\n\n<p>On the heels of their Q2 earnings report that showed total revenues increasing 472% year to date over the same period as before, and the number of agents almost doubling in that same time period, <strong>RealTrends<\/strong> spoke to Dan Duffy, CEO of<a href=\"https:\/\/preprod.realtrends.com\/blog\/dan-duffy-ceo-united-real-estate-group-growth-core-services\/\"> United Real Estate Group.<\/a> about their growth and technology platform. Much of their growth is due to several key acquisitions, particularly <strong>Benchmark Realty<\/strong> in Nashville and <strong>Virtual Properties<\/strong> in Atlanta. But, says Duffy, &#8220;About 22% of our growth was organic. As you grow a strong toehold in a market, agents see your signs in yards. It&#8217;s a natural network effect.&#8221;<\/p>\n\n\n\n<p>Because United is not a public company, their earnings can&#8217;t be verified. However, based on RealTrends 500 verification data, we believe these to be accurate. &#8220;I think you&#8217;re going to see us remain private for a while. We don&#8217;t have any sort of burning wick that says we have to go public in a certain timeline. Now, might there be an opportunity a few years down the road? Sure. But, it has to be the right decision for our agents.&#8221;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-secret-sauce-a-proprietary-tech-platform\"><strong>Secret sauce? A proprietary tech platform<\/strong><\/h4>\n\n\n\n<p>&#8220;It&#8217;s been almost 10 years of effort building our tech platform,&#8221; says Duffy. Indeed, United Real Estate Group flew under the radar for the past nine years, bringing on about $35 million in institutional capital to accomplish the construction of the platform. &#8220;We didn&#8217;t start buying companies until our technology was ready.&#8221; He credits this technology platform with allowing the company to truly take on the competition, stay profitable and grow quickly.<\/p>\n\n\n\n<p>He notes that, &#8220;<strong>Zillow<\/strong> has one website and they pay for tons of SEM (search engine marketing) to get traffic to their site. They index on the property level, and that&#8217;s not easy to do on a large scale. We have thousands more websites, which in aggregate (on a per-listing, per-agent basis), drives exponentially more traffic and more consumer engagement than [Zillow] does.&#8221; However, Duffy is quick to point out that United Real Estate only integrates with MLSs where they have a market presence.<\/p>\n\n\n\n<p>Duffy knows his tech. He was the CEO of <strong>ePartners<\/strong>, &#8220;the world&#8217;s largest Microsoft channel partner in their business solutions division,&#8221; he says. &#8220;We had 13,000 enterprise clients. Because of margin compression, we started writing vertical applications.&#8221; After a buyout, Duffy transitioned out, took some time off and did a deep dive into, he says, &#8220;14 companies, inside and outside of real estate.&#8221; He decided to purchase rural land brokerage <strong>United Country Real Estate<\/strong>, where he saw the opportunity to build operational efficiencies via tech. &#8220;We made United Country exceptionally strong and then took that tech-enabled business service, and centralized delivery of everything from marketing to technology, and brought it to the residential market.&#8221;<\/p>\n\n\n\n<p>Duffy says the company&#8217;s <strong>Bullseye Agent and Brokerage Productivity Platform<\/strong> is a true cloud-based system. &#8220;When people throw around the term <em>cloud-based<\/em>, they generally mean hybrid cloud. What having a true cloud-based system means is that we can take one developer to solve a problem at the same time that a group of developers is solving a bigger problem. Another group can fix a broken widget. We have a lot of flexibility and efficiency with our tech.&#8221; He notes that because they built their system, they have a variable cost per agent of about $4. &#8220;What that means is that we can eat the cost and give it to [our brokers and agents] for [an extremely low cost].&#8221;<\/p>\n\n\n\n<p>And, he says, other real estate firms are playing catch-up by piece-mealing together a platform by buying it. &#8220;I see it all the time. Without that legacy investment, the capital and the know-how to do it, you can&#8217;t do it. If you buy a technology company, over time, the tech people will get frustrated because they&#8217;re working in a real estate brokerage culture, but they&#8217;re a technology culture.&#8221;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-q2-2021-results\"><strong>Q2 2021 results<\/strong><\/h4>\n\n\n\n<p>According to<a href=\"https:\/\/preprod.realtrends.com\/blog\/market-leaders\/\"> <strong>RealTrends 2021 Market Leader Report<\/strong><\/a>, flat-fee brokerages are<a href=\"https:\/\/preprod.realtrends.com\/blog\/realtrends-launches-2021-market-leaders-report-compass-flat-fee-brokerages\/\"> gaining momentum<\/a> around the country. \u201cBecause of their low margins, this business model relies on economies of scale to make money,\u201d says Scott Wright, RealTrends advisor and a partner with<a href=\"https:\/\/realtrendsconsulting.com\/\"><strong> RTC Consulting<\/strong><\/a>. And, they\u2019re growing quickly. Last year, <a href=\"https:\/\/preprod.realtrends.com\/blog\/dan-duffy-ceo-united-real-estate-group-growth-core-services\/\">United Real Estate<\/a> wasn\u2019t listed on the RealTrends Market Leaders report because its company-owned brokerage was just in Dallas. But, since it acquired Benchmark Realty and Virtual Properties, it has entered into the top 10 in Atlanta and Southeast Florida, and become No. 1 in Nashville.<\/p>\n\n\n\n<p>Today, United Real Estate Group announced their Q2 earnings:<\/p>\n\n\n\n<p><strong>Key Financial and Operational Performance Metrics Through June 30, 2021<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>&nbsp;<\/td><td>YTD<br>Jun-20<\/td><td>YTD<br>Jun-21<\/td><td>YTD June&nbsp;<br>Growth Rate<\/td><\/tr><tr><td>Agents<\/td><td>7,908<\/td><td>14,772<\/td><td>87%<\/td><\/tr><tr><td>Revenues (millions)<\/td><td>$26.810<\/td><td>$153.399<\/td><td>472%<\/td><\/tr><tr><td>Transactions<\/td><td>18,012<\/td><td>37,017<\/td><td>106%<\/td><\/tr><tr><td>$ Transactions (billions)<\/td><td>$4.032<\/td><td>$8.465<\/td><td>110%<\/td><\/tr><tr><td>Agent commissions earned (millions)<\/td><td>$17.726<\/td><td>$118.166<\/td><td>567%<\/td><\/tr><\/tbody><\/table><figcaption>Source: United Real Estate Group<\/figcaption><\/figure>\n\n\n\n<p>\u201cThe scale of our business now allows us to double down on investments in innovation with a regular cadence and enhance our value proposition to our stakeholders,&#8221; says Duffy. &#8220;We are adding new resources, tools and core services to our already robust technology-enabled business services platform. All these efforts are made more efficient with greater effectiveness as a result of moving our technology stack to the cloud.\u201d\u00a0<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>After spending a decade building a proprietary technology and productivity platform, United Real Estate group is seeing its growth explode, according to Q2 2021 earnings report.<\/p>\n","protected":false},"author":15802,"featured_media":4822,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3255],"tags":[],"coauthors":[19],"class_list":["post-2379","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-archive"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.4 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>United RE Q2 explosive growth driven by tech, low-fee+ brokerage model - 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