{"id":2266,"date":"2021-05-27T05:06:00","date_gmt":"2021-05-27T05:06:00","guid":{"rendered":"https:\/\/preprod.realtrends.com\/blog\/2021\/05\/27\/asian-pacific-heritage-month-jon-lahey-exp-realty\/"},"modified":"2025-03-13T02:37:46","modified_gmt":"2025-03-13T02:37:46","slug":"asian-pacific-heritage-month-jon-lahey-exp-realty","status":"publish","type":"post","link":"https:\/\/preprod.realtrends.com\/blog\/2021\/05\/27\/asian-pacific-heritage-month-jon-lahey-exp-realty\/","title":{"rendered":"Indonesian real estate agent creates team system for success"},"content":{"rendered":"\n

Real Trends is celebrating Asian Pacific Heritage Month with the story of Jon Lahey, his rise to success and his highly effective real estate team system for propelling agents to success. <\/p>\n\n\n\n

Now a successful real estate broker leading a 22-agent team with eXp Realty in the D.C.-Maryland-Virginia (DMV) market, Jon Lahey <\/a>overcame great odds to get where he is today.<\/p>\n\n\n\n

Lahey immigrated with his parents to the U.S. from Indonesia when he was 10. Not speaking any English, he learned the language by watching TV. Seeing his parents work three jobs while living in apartments in crime-ridden areas helped Lahey develop his fortitude and ambition. Thanks to a lower-income housing program, his parents were able to purchase their first home.<\/p>\n\n\n\n

\u201cThat\u2019s why I love real estate,\u201d says Lahey. \u201cIt\u2019s part of our story\u2014as first-generation immigrants, we achieved that American dream.\u201d<\/p>\n\n\n\n

Flash forward to 2020, when Lahey become the highest-ranking residential owner team in Maryland and the 24th<\/sup> nationally in their franchise. How did he get here? Lahey created a highly effective real estate team system with The Fine Living Group at eXp<\/a> that helps propel his agents to success.<\/p>\n\n\n\n

Stage 1<\/strong>: Lead generation<\/strong>. Marketing and lead generation can be challenging. It\u2019s time-consuming, can be costly, and shouldn\u2019t be left entirely up to automation. \u201cWe take control of lead generation for agents by consistently delivering a large pool of prospects ready to go,\u201d says Lahey. \u201cBecause we set agents up to succeed, they\u2019re more likely to get referrals, which accounts for 50% of our business.\u201d<\/p>\n\n\n\n

Stage #2<\/strong>: Sifting and sorting<\/strong>. Lahey tapped into his background in information systems and management to build proprietary software. This real estate team system technology helps qualify leads, identifying which ones are hot (ready to go now) versus 6-12 months or even three years from making a move. \u201cThe ones who are ready to go, we invest a lot more time and attention to making sure we don\u2019t drop the ball,\u201d explains Lahey, noting the follow-up helps ensure eXp is in front of these hot leads when they\u2019re ready.<\/p>\n\n\n\n

Stage #3: Follow-up. <\/strong>Thanks to an inside sales department, agents don\u2019t need to do the follow-up. The sales department nurtures the prospect relationship with calls, texts, newsletters, emails, social media messages, and videos with educational content. Follow-up happens daily for \u201chot\u201d prospects, and less frequently for longer leads in the pipeline. In some cases, it might take 14-15 touches until a hot lead turns into a face-to-face appointment with an agent.<\/p>\n\n\n\n

Stage 4: Meeting face-to-face. \u201c<\/strong>Agents don\u2019t have to worry about the first half of the process \u2014 they come in at the appointment level,\u201d says Lahey. Agents know every day how many new potential clients they\u2019ll be meeting with, what their needs are, the price, the location, etc. In meetings (whether in-person or via Zoom), agents present the benefits of working with eXp. \u201cWe do a lot of training so agents learn how to listen to buyers\u2019 and sellers\u2019 needs, fears, and motivations so they can solve clients\u2019 problems.\u201d<\/p>\n\n\n\n

Stage 5: Wow service. <\/strong>Lahey\u2019s team provides agents with their own assistance, courtesy of a \u201cclient concierge department.\u201d For sellers, the listing department handles signs, photos, lockboxes, and MLS listings. For buyers, the closing department ensures contingencies are met and schedules inspections, appraisals, closings, and walk-throughs. Because these internal departments tackle the administrative tasks, agents have time to connect with their clients, get feedback, follow-up, and be proactive. \u201cThis allows agents to focus on serving their clients. In doing so, clients will have a better experience,\u201d notes Lahey.<\/p>\n\n\n\n

Stage 6<\/strong>: Getting more referrals. <\/strong>\u201cThis process isn\u2019t just to sell one more house. It\u2019s so we get repeat clients, referrals, and reviews,\u201d explains Lahey. His team uses a past client system that handles parties, events, and newsletters to repeatedly touch base. People don\u2019t remember what you do or what you say\u2014they remember how they make you feel, notes Lahey. His goal? Create experiences to make people feel special. \u201cThen we grow exponentially without having to spend so much marketing money\u2014we optimize ourselves to grow naturally.\u201d<\/p>\n\n\n\n

\u201cWith our [real estate team system] process, our agents don\u2019t have to generate leads, chase people down, sift and sort, and follow-up with people who haven\u2019t said yes to an appointment,\u201d Lahey points out.<\/p>\n\n\n\n

With his one eXp Realty team in place in the DMV market, Lahey recently expanded with a Fine Living Group in San Diego, moving towards his dream of going national.<\/p>\n\n\n\n

Lisa Beach<\/a> is an Orlando freelance journalist, copywriter, and content marketing writer. Her work has been published in The New York Times, Conde Nast Traveler, Parade, Islands, Good Housekeeping, USA Today, Costco Connection, and dozens more. <\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Real Trends is celebrating Asian Pacific Heritage Month with the story of Jon Lahey, his rise from poverty to success and his highly effective system for propelling agents on his team to success.<\/p>\n","protected":false},"author":15802,"featured_media":4822,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3255],"tags":[],"coauthors":[1039],"class_list":["post-2266","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-archive"],"acf":[],"yoast_head":"\nIndonesian real estate agent creates team system for success - RealTrends - Blog<\/title>\n<meta name=\"description\" content=\"Real Trends is celebrating Asian Pacific Heritage Month with the story of Jon Lahey about his real estate team system for success.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/preprod.realtrends.com\/blog\/2021\/05\/27\/asian-pacific-heritage-month-jon-lahey-exp-realty\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Indonesian real estate agent creates team system for success\" \/>\n<meta property=\"og:description\" content=\"Real Trends is celebrating Asian Pacific Heritage Month with the story of Jon Lahey about his real estate team system for success.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/preprod.realtrends.com\/blog\/2021\/05\/27\/asian-pacific-heritage-month-jon-lahey-exp-realty\/\" \/>\n<meta property=\"og:site_name\" content=\"RealTrends - Blog\" \/>\n<meta property=\"og:image\" content=\"https:\/\/preprod.realtrends.com\/blog\/wp-content\/uploads\/sites\/9\/2025\/03\/9ced5ef4-69ab-4ba7-a7cd-ec49be7b274d.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Lisa A. 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