{"id":2109,"date":"2021-03-12T06:00:00","date_gmt":"2021-03-12T06:00:00","guid":{"rendered":"https:\/\/preprod.realtrends.com\/blog\/2021\/03\/12\/lessons-learned-the-5-dysfunctions-of-a-team\/"},"modified":"2025-03-13T02:36:57","modified_gmt":"2025-03-13T02:36:57","slug":"lessons-learned-the-5-dysfunctions-of-a-team","status":"publish","type":"post","link":"https:\/\/preprod.realtrends.com\/blog\/2021\/03\/12\/lessons-learned-the-5-dysfunctions-of-a-team\/","title":{"rendered":"Lessons learned: The 5 dysfunctions of a team"},"content":{"rendered":"\n<p><a href=\"https:\/\/www.tablegroup.com\/pat\/\" target=\"_blank\" rel=\"noreferrer noopener\">Patrick Lencioni<\/a>, author and keynote speaker at this year&#8217;s <a href=\"https:\/\/preprod.realtrends.com\/blog\/gathering-of-eagles\/\" target=\"_blank\" rel=\"noreferrer noopener\">Gathering of Eagles<\/a>, wrote the book on team dysfunction and how to improve your brokerage&#8217;s health. In this video, <a href=\"https:\/\/www.youtube.com\/channel\/UCYtGzq6NWZobuP02mpK_FPA\">Steve Murray<\/a> discusses those concepts and shows brokers how they can implement them into their firm. This is a must-watch for all brokerages that struggle to get the right people in the right positions.<\/p>\n\n\n\n<iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/Pquyt4iPRIA\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"><\/iframe>\n\n\n\n<p><em>Most leaders are familiar with Lencioni\u2019s book, but how does it apply to virtual meetings?<\/em><\/p>\n\n\n\n<p>How do you keep a team engaged and running when your meetings are all online? In a recent webinar, The Table Group Founder, Organizational Expert and Author Patrick Lencioni addressed that subject by applying his five dysfunctions of a team to a virtual team. \u201cWe\u2019re going to emerge from this better than we were before as organizations or worse off than we were before. We\u2019re going to either come out of this healthier or unhealthier.\u201d It comes down to the behavior of the leader of the organization.<\/p>\n\n\n\n<p>Here are his suggestions for creating a cohesive leadership team in a virtual world:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-be-vulnerable\">Be vulnerable<\/h4>\n\n\n\n<p>\u201cIn a virtual setting, we\u2019re all sitting in our homes, and building trust will have a slightly different look,\u201d says Lencioni. \u201cZoom calls are not meeting tools. <a href=\"https:\/\/preprod.realtrends.com\/blog\/blog\/six-real-estate-video-tactics-to-increase-social-media-visibility\/\">Zoom calls<\/a> are discussion and conversation and social interaction. The key to making this work for brokerages right now is taking the time to do it well. Ignore efficiency for the sake of effectiveness. And, ignore professionalism for the sake of personalism,\u201d says Lencioni.&nbsp;<\/p>\n\n\n\n<p>Avoid just getting down to business in your Zoom call. Instead, says Jeff Gibson, a consultant at The Table Group, \u201cAmp up the vulnerability because driving trust is vulnerability.\u201d&nbsp; Gibson says to spend time talking about family and how everyone is doing right now. Rather than a happy hour or a quick check-in, find the happy medium between professional and personal within your brokerage.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-take-care-of-your-people\">Take care of your people<\/h4>\n\n\n\n<p>\u201cIf brokerages are not taking care of the people who work for you, all of that external communication is not important. It\u2019s not going to yield the results you need,\u201d says Lencioni. \u201cA big Zoom call with 1,000 employees is fine, but if you\u2019re doing that and not sitting down for a few hours with each person on your team, and doing that regularly, it doesn\u2019t make sense.\u201d<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-get-to-know-your-people-better\">Get to know your people better<\/h4>\n\n\n\n<p>This pandemic has slowed us all down, including many brokerages. \u201cThe more you know about the people you work with, the more empathic you\u2019re going to be, and the less likely you are to assign intentions to them that aren\u2019t there,\u201d says Gibson.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-encourage-conflict\">Encourage conflict<\/h4>\n\n\n\n<p>\u201cThe fear of conflict destroys teams, and that\u2019s true now as much as ever. It\u2019s a crisis in our business and the world. People are pretty upset, but we need to make good decisions. And the only way to do that is first by trusting each other so that we will have good conflict. If people are holding back and they\u2019re not debating with one another, and they\u2019re not arguing a little bit, then they\u2019re not going to make good decisions,\u201d says Lencioni. This is a good practice to put in place in all real estate brokerages.<\/p>\n\n\n\n<p>And, this means healthy conflict during virtual meetings too.<\/p>\n\n\n\n<p>\u201cAs a leader, if you imagine nine faces on the screen, you have to be so intentional about watching those faces and looking for people that might be disagreeing, because you have to disagree and commit. We talk about that all the time concerning the team, but as a leader, you have to actively mine for conflict, because again, it\u2019s just not going to happen naturally the same way as when you might be in a room,\u201d says Gibson.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-keep-them-engaged\">Keep them engaged<\/h4>\n\n\n\n<p>Gibson says you should not let people mute or shut off the video. This is a time for increased personalism\u2014not increased professionalism. And part of that personalism is us just being with one another. We know distractions (kids, dogs, etc.) are going to happen, but your ability to understand somebody\u2019s leaning into a conversation is vital,\u201d he says.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How do you keep a team engaged and running when your meetings are all online? In a recent webinar, The Table Group Founder, Organizational Expert and Author Patrick Lencioni addressed that subject by applying his five dysfunctions of a team to a virtual team.<\/p>\n","protected":false},"author":15802,"featured_media":4822,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3255],"tags":[],"coauthors":[19],"class_list":["post-2109","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-archive"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.4 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Lessons learned: The 5 dysfunctions of a team - RealTrends - Blog<\/title>\n<meta name=\"description\" content=\"In this video, Steve Murray discusses those concepts and shows how brokerages can implement them into their firm.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/preprod.realtrends.com\/blog\/2021\/03\/12\/lessons-learned-the-5-dysfunctions-of-a-team\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lessons learned: The 5 dysfunctions of a team\" \/>\n<meta property=\"og:description\" content=\"In this video, Steve Murray discusses those concepts and shows how brokerages can implement them into their firm.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/preprod.realtrends.com\/blog\/2021\/03\/12\/lessons-learned-the-5-dysfunctions-of-a-team\/\" \/>\n<meta property=\"og:site_name\" content=\"RealTrends - 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