{"id":1069,"date":"2019-02-12T19:57:00","date_gmt":"2019-02-12T19:57:00","guid":{"rendered":"https:\/\/preprod.realtrends.com\/blog\/2019\/02\/12\/real-trends-inside-real-estate-release-case-study-on-agent-adoption-of-technology\/"},"modified":"2025-03-13T02:14:22","modified_gmt":"2025-03-13T02:14:22","slug":"real-trends-inside-real-estate-release-case-study-on-agent-adoption-of-technology","status":"publish","type":"post","link":"https:\/\/preprod.realtrends.com\/blog\/2019\/02\/12\/real-trends-inside-real-estate-release-case-study-on-agent-adoption-of-technology\/","title":{"rendered":"REAL Trends + Inside Real Estate Release Case Study on Agent Adoption of Technology"},"content":{"rendered":"<\/p>\n<h1>Two Industry Leaders Team Up to Examine Brokerages Use of CRM That Improved Lead Generation<\/h1>\n<p><!--more--><\/p>\n<p>REAL Trends and Inside Real Estate set out to answer an age-old problem for brokerages: Agent adoption with technology implementation. What the two companies found in the <a href=\"https:\/\/preprod.realtrends.com\/blog\/inside-real-estate\/\">case study<\/a> were four main pain points outlined by The Keyes Company and how they were determined to fix these setbacks.<\/p>\n<blockquote>\n<p>\u201cWith the lead landscape changing, we needed to take control of our destiny away from the major portals.&#8221;<\/p>\n<p>Keyes CEO Mike Pappas<\/p>\n<\/blockquote>\n<p>&#8220;To do that, we needed a smart CRM to handle longer-term relationships with our clients and leads. Without being able to engage in the process using a tech platform actively, we were losing a lot of opportunities.\u201d<\/p>\n<p>The Keyes Company shares its technology journey by first identifying their pain points and then outlining a plan on how to address them. They knew that it was important to find a technology partner that was flexible to their needs and ability to integrate with all their other tools. This, they believed, would increase agent adoption.<\/p>\n<p>Technology implementation strategy is not a one-size-fits-all solution. It took The Keyes Company nearly nine months from the time they signed with kvCORE to the system running. With three brands and over 4,000 agents, it was important to The Keyes Company and to Inside Real Estate to manage the project effectively to increase agent adoption. What Keyes also solved was the agent adoption problem by offering a smooth, well-thought-out rollout of the platform. Within three months, about 90 percent of their agents had logged in to the system. \u201cOur lead cost went from $100 to $150 per lead to under $10 per lead,\u201d says Pappas.<\/p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Two Industry Leaders Team Up to Examine Brokerages Use of CRM That Improved Lead Generation<\/p>\n","protected":false},"author":15802,"featured_media":4822,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3255],"tags":[],"coauthors":[],"class_list":["post-1069","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-archive"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.4 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>REAL Trends + Inside Real Estate Release Case Study on Agent Adoption of Technology<\/title>\n<meta name=\"description\" content=\"Two Industry Leaders Team Up to Examine Brokerages Use of CRM That Improved Lead Generation. 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REAL Trends and Inside Real Estate set out to answer an age-old problem for brokerages: Agent adoption with\" \/>\n<meta property=\"og:url\" content=\"https:\/\/preprod.realtrends.com\/blog\/2019\/02\/12\/real-trends-inside-real-estate-release-case-study-on-agent-adoption-of-technology\/\" \/>\n<meta property=\"og:site_name\" content=\"RealTrends - Blog\" \/>\n<meta property=\"og:image\" content=\"https:\/\/preprod.realtrends.com\/blog\/wp-content\/uploads\/sites\/9\/2025\/03\/9ced5ef4-69ab-4ba7-a7cd-ec49be7b274d.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Tracey Velt\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@traceyveltFL\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Tracey Velt\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/preprod.realtrends.com\/blog\/2019\/02\/12\/real-trends-inside-real-estate-release-case-study-on-agent-adoption-of-technology\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/preprod.realtrends.com\/blog\/2019\/02\/12\/real-trends-inside-real-estate-release-case-study-on-agent-adoption-of-technology\/\"},\"author\":{\"name\":\"Tracey Velt\",\"@id\":\"https:\/\/preprod.realtrends.com\/blog\/#\/schema\/person\/c77c9a1ce6568611329a6cc5a1a64d7d\"},\"headline\":\"REAL Trends + Inside Real Estate Release Case Study on Agent Adoption of Technology\",\"datePublished\":\"2019-02-12T19:57:00+00:00\",\"dateModified\":\"2025-03-13T02:14:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/preprod.realtrends.com\/blog\/2019\/02\/12\/real-trends-inside-real-estate-release-case-study-on-agent-adoption-of-technology\/\"},\"wordCount\":291,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/preprod.realtrends.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/preprod.realtrends.com\/blog\/2019\/02\/12\/real-trends-inside-real-estate-release-case-study-on-agent-adoption-of-technology\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/preprod.realtrends.com\/blog\/wp-content\/uploads\/sites\/9\/2025\/03\/9ced5ef4-69ab-4ba7-a7cd-ec49be7b274d.png\",\"articleSection\":[\"Archive\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/preprod.realtrends.com\/blog\/2019\/02\/12\/real-trends-inside-real-estate-release-case-study-on-agent-adoption-of-technology\/#respond\"]}],\"isAccessibleForFree\":\"False\",\"hasPart\":{\"@type\":\"WebPageElement\",\"isAccessibleForFree\":\"False\",\"cssSelector\":\".wp-block-housingwire-piano-member\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/preprod.realtrends.com\/blog\/2019\/02\/12\/real-trends-inside-real-estate-release-case-study-on-agent-adoption-of-technology\/\",\"url\":\"https:\/\/preprod.realtrends.com\/blog\/2019\/02\/12\/real-trends-inside-real-estate-release-case-study-on-agent-adoption-of-technology\/\",\"name\":\"REAL Trends + Inside Real Estate Release Case Study on Agent Adoption of Technology\",\"isPartOf\":{\"@id\":\"https:\/\/preprod.realtrends.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/preprod.realtrends.com\/blog\/2019\/02\/12\/real-trends-inside-real-estate-release-case-study-on-agent-adoption-of-technology\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/preprod.realtrends.com\/blog\/2019\/02\/12\/real-trends-inside-real-estate-release-case-study-on-agent-adoption-of-technology\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/preprod.realtrends.com\/blog\/wp-content\/uploads\/sites\/9\/2025\/03\/9ced5ef4-69ab-4ba7-a7cd-ec49be7b274d.png\",\"datePublished\":\"2019-02-12T19:57:00+00:00\",\"dateModified\":\"2025-03-13T02:14:22+00:00\",\"description\":\"Two Industry Leaders Team Up to Examine Brokerages Use of CRM That Improved Lead Generation. 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